Privacy Policy

Camtronics Privacy and Cookie Policy 

Camtronics is committed to protecting your data and respecting your privacy. 

This Privacy and Cookie Policy explains how we collect, use, and safeguard personal information when you contact us, work with us, or visit our website. A short summary is provided first, followed by the full policy. 

Short version 

Camtronics provides UK-based Electronics Manufacturing Services, complex SMT, automated optical inspection, through-hole, and box build. With comprehensive materials management and full lot-to-kit traceability. To provide these services, we collect personal information that allows us to communicate with you, manage orders, carry out contractual obligations, and maintain secure and efficient operations. 

We may collect: 

• Contact details (name, company, email, phone) 
• Business information relating to a project or order 
• Identity and verification data (if required for contractual or compliance purposes) 
• Financial details needed to process invoices or payments 
• Supplier and customer data 
• Website usage analytics (IP address, device information, browsing activity)

We do not proactively collect special category data and do not knowingly collect data relating to anyone under 18. 

We receive personal data directly from you, via our website, from publicly available sources, or from other organisations where you have given consent to share. 

Our website uses cookies to help the site function and to understand how visitors interact with it. You can control non-essential cookies at any time. 

We process personal information to: 

• Provide and improve our manufacturing services 
• Communicate with customers and suppliers
• Ensure quality, compliance and audit readiness 
• Maintain business operations and security 
• Meet legal and regulatory obligations 

We only share personal information when necessary – for example, with approved service providers, logistics partners, financial institutions, or in connection with contractual work. 

Camtronics applies appropriate technical and organisational safeguards to protect personal information, and retains data only for as long as necessary. 

You have rights under UK data protection law, including access, correction, restriction, deletion, and the right to object. You can exercise these rights by getting in contact with us at sales@camtronics.uk 

 Full Privacy and Cookie Policy 

1. Our responsibilities

When processing personal data, Camtronics acts as the data controller, determining how and why your data is used. Camtronics is registered with the Information Commissioner’s Office (ICO). 

2. Your responsibilities

We ask that you: 

• Read this Privacy and Cookie Policy 
• Review agreements with us where applicable 
• Only provide personal information for others when authorised to do so 

3. Contact details

Camtronics  

The Gateway Building, Tredegar Business Park, Tredegar, NP22 3EL   

Telephone: 01495 717222   

Email: data@camtronics.uk   

Website: www.camtronics.uk 

Data Protection Officer: Linda Sterry 

4. Information we collect

We may collect: 

• Contact details – including your name, email address, telephone number, billing address, and delivery address 
• Business information relating to a project or order 
• Identity and verification data (if required for contractual or compliance purposes) 
• Financial details needed to process invoices or payments 
• Website usage analytics (IP address, device information, browsing activity) 
• Customer Data – including information about any goods and/or services you have purchased from us and your payment history 
• Marketing Data – including your preferences in receiving marketing from us and our third parties, and your communication preferences 

You do not have to provide us with this information; however, without certain information, we may not be able to provide you with our services. For example, we will be unable to respond to any queries that you have if we do not have your contact information. 

5. Special category data

We do not collect special category data unless required by law or with explicit consent. 

6. Children’s data

We do not knowingly collect data relating to individuals under 18. 

7. How we gather information

Directly, when you: 

• Provide your information when interacting with us by phone, email, or post
• Have made an enquiry to us 
• Subscribe to our newsletter or to receive marketing communications; or 
• Fill out the contact form on our website 

Indirectly: 

• When you permit other organisations to share it; 
• Through the use of website technology – please see our Cookie Policy for further details; and 
• Through third parties, such as analytics providers like Google and Facebook. 

8. How we use your information

We process personal information under lawful bases: 

• Contractual obligation – Managing enquiries, quotations, production, deliveries, communications 
• Maintaining customer/supplier relationships 
• Quality control and audit readiness 
• Ensuring continuity of supply 
• Improving services and communication 
• Protecting business operations 
• Marketing Purposes – We like to keep you updated on any services we feel may be of interest to you. Our lawful basis is consent and legitimate interests. 
• To comply with the law – Sometimes we need to process data to comply with the law. Our lawful basis is a legal obligation. 

9. Lawful basis summary

• Contract – needed to deliver services   
• Consent – optional activities   
• Legitimate interests – necessary business operations  
• Legal obligation – required by law 

10. Sharing your information

We share information only when necessary, with: 

• Service providers (IT, hosting, CRM, analytics) 
• Logistics partners 
• Approved material suppliers 
• Professional advisers (accountants, insurers, auditors) 

We do not sell personal information. 

11. International transfers

We do not routinely transfer your data outside of the UK/EU. However, with your consent, we do use  Google Analytics. Google uses the information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. 

To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: How Google uses information from sites or apps that use our services – Privacy & Terms – Google 

12. External links

External websites linked from ours are not covered by this policy. 

13. Social media

We operate pages on platforms such as LinkedIn. These platforms process data independently. 

14. Cookies

Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. Cookies are used for: 

• Necessary website functions 
• Preferences 
• Performance improvements 
• Analytics 
• Marketing 

Users may manage cookies via the on-site cookie preference banner or browser settings. 

15. Data storage and security

We use technical and organisational measures, including: 

• Secure servers and access controls 
• Encryption where required 
• Regular system monitoring and updates 
• Secure physical document storage 

16. Your rights

You have rights to: 

• Access your data 
• Correct inaccuracies 
• Request deletion 
• Restrict processing 
• Object to processing (including marketing) 
• Data portability 
• Withdraw consent 

Requests may be made to sales@camtronics.uk. 

17. Data retention

Customer and supplier records are typically kept up to 7 years. Technical and project data may be retained longer for traceability and quality requirements. 

18. Changes to this policy

The latest version is always available on our website. 

This policy was last updated on 22/12/2025

19. Questions or complaints

If you have any questions, you can contact our Data Protection Manager, Linda Sterry 

Email: data@camtronics.uk  

Postal Address: The Gateway Building, Tredegar Business Park, Tredegar, NP22 3EL